Feedback from clients

Neil Pickles, Senior Manager, Bradford and Bingley

"An excellent job, thank you very much. We are in a good position going into 'go live'. You have delivered exactly what we asked for - I never doubted the fact that we could have a PL3 on day 1. We have delivered a great milestone here and you played a significant role in that. Thanks again and well done."

Ingrid Newton, Completions adviser, Bradford and Bingley

"Your dedication and commitment has been exemplary! Without your tenacious coaching we would not have had a chance to pass the mandate tests within the impossible deadline that was set for us."

Rod Bulmer, Director, Abbey

"The Telephone channel strives to be a 'world-class telephony service and your support in the movement towards this has been superb, you are a crucial partner of the Telephone Channel."

Richard O'Brien, Call Centre Manager Bradford, Abbey

"Training has helped achieve a change in culture in Bradford. Through the Academy of Coaching Excellence and the Sales Performance Improvement Programme there is now an increasing number of like minded colleagues who are eager to take Bradford forward."

Helen Witter, Direct Sales Manager Abbey

"Today I have been inspired! The improvement in skills, knowledge and confidence of the advisers has been brilliant. One adviser has increased mortgage applications from 79% to 129% and general insurance policies from 10% to 90% due to his coaching. We need more advisers to attend this excellent course… a big well done to you and your team."

Jackie Barker, Office Manager, E3 Consulting

"I have now realised the benefits of this coaching and have found it very useful in my role within E3. After every coaching session I do come out in a positive frame of mind and more determined to sort out the things that may have been a bit "fuzzy" before and to tackle issues that may need a bit more clarification. All in all, a very positive experience."

Our Clients Include: