Our Services
What We Offer
Aspasia Consultants Ltd provides a range of consulting and related HR services.
Change Management
We work with business leaders to identify and understand the impact of organisational change and how to lead others through personal change.
Executive Coaching
We provide one to one coaching with key business leaders that enhances their development and help them achieve key goals for organisational success.
Performance Coaching
We offer one to one face to face or telephone coaching sessions to employees at all levels within organisations to assist in personal and performance development.
Performance Management
We work with managers to analyse, design and implement performance management processes that link performance to business goals.
Training Needs Analysis
We research and analyse the specific training need requirements within teams, departments and organisations. We provide detailed proposals and assessments that offer solutions to deliver future value, address current issues and which are linked to strategic aims.
Training and Development
We develop bespoke training and learning solutions tailored to meet the specific needs of the individuals, teams and organisations. We understand the learning process and use a variety of learning techniques and activities to ensure our solutions are fun, interactive, provide developmental stretch and performance improvement. We provide a comprehensive range of training and learning courses and programmes across a wide range of leadership and management, personal, sales, call centre and customer services competences.
HR Support Services
We work with leaders to help implement and support a number of HR solutions. We can design and help put into practice, competency frameworks; customer satisfaction and 360° assessments and surveys. We can develop HR policies to meet organisational requirements; design and assist in the delivery of robust recruitment and selection activity to attract excellent talent and build cogent appraisal processes.
Management Development
We can provide focused management development solutions that will address key management areas. We can deliver these solutions in a variety of formats from one-to-one coaching sessions or small group development workshops to large management team programmes that will best meet both organisational and individual needs.
Trainer Development
We can design and deliver bespoke development programmes for learning and development practitioners from those who are starting out and want to develop into a trainer role to trainers who want to improve their existing specialist skills, or increase their credibility and professionalism in a competitive market place.
Career Coaching
Career development can assist organisations to grow the required skills for the evolving business environment, help to retain talent and motivate employees. We can work with management teams to implement internal career management programmes. Alternatively we can undertake career coaching sessions for individuals both within an organisational setting or on a personal basis.
How We Do It:
- We listen to you and seek to understand your requirements.
- We work in partnership with you to ensure that you involve the right people; have all the relevant information; generate different perspectives and obtain active commitment.
- We develop detailed proposals.
- We offer solutions that meet your business objectives which means that your organisation sees a return on investment more quickly.
- We design and deliver solutions that accelerate learning, motivate individuals and enhance organisational and personal performance.
Courses
Leadership and Management
- Inspirational Leadership (Additional Information (pdf))
- First Time Manager Development (Additional Information (pdf))
- The Experienced Manager
- Leading Change (Additional Information (pdf))
- Performance Management
- Coaching Excellence
- Delegation
- Project Management
- Sales Manager Development Programme
- Call Centre Management Programme
- Effective Appraisals
- Recruitment and Selection
- Developing High Performance Teams
- Managing Difficult Relationships
- Managing Stress
- Career Management Programme
- Mentoring
- Networking
Sales Development
- Foundation Sales Skills
- Sales Excellence
- Sales Manager Development Programme
- Customer Relationship Management
- Handling Difficult Situations
Call Centre Development
- Foundation Tele-skills (Additional Information (pdf))
- Excellent Telesales (Additional Information (pdf))
- Call Centre Management Programme (Additional Information (pdf))
- Handling Telephone Rage (Additional Information (pdf))
Personal Skills Workshops
- Self Awareness
- Negotiation Skills
- Excellent Presentation (Additional Information (pdf))
- Emotional Intelligence
- Influencing and Persuading
- Creative Thinking
- Problem Solving
- Facilitation Skills
- Running Inspirational Meetings
- Time Management
- Effective Communication Skills
- Advanced Communication Skills
- Managing Stress
- CV Writing
- Interview Techniques
- Assertiveness
- Coaching
- Mentoring
Customer Service Development
- Customer Relationship Management
- Handling Difficult Situations
- Effective Communication Skills
- Advanced Communication Skills
Trainer Development
- How to Complete Training Needs Analysis
- Design Skills
- Deliver Successful Training Sessions
- Learning Theories Workshop
- Accelerated Learning Techniques
- Training Evaluation
Career Coaching Sessions
- Understanding You
- Identifying Your Skills
- Marketing You
- Plan of Action
- CV Writing
- Interview Techniques