360 degree feedback is a process where an individual receives confidential and anonymous feedback regarding his/her performance. As the term 360 degree suggests the feedback is collated from people around them: their manager (the person they report to); their peers (the people working at the same level in the organisation); their direct reports (the people that they manage). The individual will also complete a questionnaire about themselves and often other groups of people can be included such as customers, suppliers or other stakeholders.
360 degree feedback can be effectively used to support business initiatives including: leadership development; building management capability; implementing strategic changes; organisational communication; performance management and succession planning.
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