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Level 2 Team Leading

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Who is this qualification for?

This qualification is designed for new and aspiring team leaders. It provides an in-depth introduction to the role and its responsibilities. This is a nationally recognised qualification and is the ideal launch pad for your management career.

Results for you

  • The core skills to lead a team successfully
  • Motivation techniques to get the best from people
  • The confidence to tackle difficult issues, like underperformance
  • Tools to develop yourself as a leader

Impact for your employer

  • Team leaders equipped with the skills they need to perform
  • Staff who are competent to manage people and relationships
  • Better communication and collaboration in teams
  • Incentivise your staff to develop their potential

Focus on the skills you need

Three mandatory units cover the core skills you need to lead a team. You’ll learn how to plan, allocate and monitor work; tools and techniques to develop yourself as a leader; and how to get the most from your team. Then work with your employer and training provider to find the best fit from a wide range of optional units. These cover everything from communication skills to business improvement techniques. The choice includes units from Level 3 qualifications, to help you progress in your career and in formal professional training.

Where Level 2 Fits on the Framework

The ILM Knowing-Doing-Being Framework

Knowing – key competencies

Self-management and team-building skills, aware of customer requirements, aware of inter-personal dynamics.

Doing – able to

Understand how a team works, plan day-to-day workload, allocate and monitor tasks, resolve problems, communicate effectively, support change, brief and motivate a team.

Being – demonstrated by

Team leaders who are aware of their own values and goals and how these align to the organisation. They understand the people they lead and can manage their own workloads and responsibilities.

Back to ILM Leadership