This qualification is designed for new and aspiring team leaders. It provides an in-depth introduction to the role and its responsibilities. This is a nationally recognised qualification and is the ideal launch pad for your management career.
Three mandatory units cover the core skills you need to lead a team. You’ll learn how to plan, allocate and monitor work; tools and techniques to develop yourself as a leader; and how to get the most from your team. Then work with your employer and training provider to find the best fit from a wide range of optional units. These cover everything from communication skills to business improvement techniques. The choice includes units from Level 3 qualifications, to help you progress in your career and in formal professional training.
Self-management and team-building skills, aware of customer requirements, aware of inter-personal dynamics.
Understand how a team works, plan day-to-day workload, allocate and monitor tasks, resolve problems, communicate effectively, support change, brief and motivate a team.
Team leaders who are aware of their own values and goals and how these align to the organisation. They understand the people they lead and can manage their own workloads and responsibilities.