Aspasia Consultants Ltd
Bespoke Learning & Development Specialists
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Development Programmes

Aspasia Consultants - our services

Do you have a Learning and development strategy?

"Learning and development (L&D) strategy is an organisational strategy that articulates the workforce capabilities, skills or competencies required, and how these can be developed, to ensure a sustainable, successful organisation" Chartered Institute of Personnel and Development (CIPD)

Some examples of how L&D strategy that is aligned to your business objectives can bring benefits to both the organisation and individuals:

  • The development can be targeted at key performance requirements
  • Individual’s career aspirations. Career development is paramount to retaining talent and employee engagement
  • Development can help employees adapt, accept and implement organisational changes more quickly and efficiently
  • Learning and development is a cost to the business, however, delivered effectively can provide both tangible and intangible improvements

Employee Development

We develop bespoke training and learning solutions tailored to meet the specific needs of the individuals, teams and organisations. We understand the learning process and use a variety of learning techniques and activities to ensure our solutions are fun, interactive, provide developmental stretch and performance improvement. We provide a comprehensive range of training and learning courses and programmes across a wide range of areas such as personal development, sales skills, and customer services competences.

Example Development Programmes

Sales Development

  • Foundation Sales Skills
  • Sales Excellence
  • Sales Manager Development Programme
  • Customer Relationship Management
  • Handling Difficult Situations

Customer Service Development

  • Customer Relationship Management
  • Handling Difficult Situations
  • Effective Communication Skills
  • Advanced Communication Skills

Call Centre Development

  • Foundation Tele-skills
  • Excellent Telesales
  • Call Centre Management Programme
  • Handling Telephone Rage

Other Skills Development

  • Self-Awareness
  • Negotiation Skills
  • Excellent Presentation
  • Emotional Intelligence
  • Influencing and Persuading
  • Creative Thinking
  • Problem Solving
  • Facilitation Skills
  • Running Inspirational Meetings
  • Time Management
  • Managing Stress
  • CV Writing
  • Interview Techniques
  • Assertiveness

Trainer Development

We can design and deliver bespoke development programmes for learning and development practitioners from those who are starting out and want to develop into a trainer role to trainers who want to improve their existing specialist skills, or increase their credibility and professionalism in a competitive market place.

  • How to Complete Training Needs Analysis
  • Design Skills
  • Deliver Successful Training Sessions
  • Learning Theories Workshop
  • Accelerated Learning Techniques
  • Training Evaluation

Find out more

If you would like to find out more contact us.